Slips and falls continue to be the highest risk to restaurant owners and account for 70% of litigated claims, reported by Marsh’s Restaurant Industry segment. Of the approximately 40% that could be categorized by accident location, 28% occurred inside a restaurant and 72% occurred outside.
With more than one million guests injured annually as a result of restaurant slips and falls, according to the National Floor Safety Institute, we don't see safety in these numbers. While not every accident is preventable, there are many precautions you can take to protect your customers and make visits an enjoyable experience.
Entrance and Foyer
Keep the entrance and foyer of your business safe and inviting for customers:
Dining Areas and Restrooms
These busy areas can present the same conditions as the entry way due to spills (food or drink) or wet footwear:
Parking Lots, Sidewalks, and Steps
Ensure customers can safely enter the restaurant regardless of weather conditions or time of day:
While not every accident can be avoided, being vigilante and taking simple precautions can help protect your customers. Safety is an essential component of daily restaurant operations and employees should view safety as a priority. Regularly review with employees the proper guidelines on maintaining a clean working environment while keeping things safe and clean for the customers, as well as themselves.
The information contained in these articles provides only a general overview of subjects covered, is not intended to be taken as advice regarding any individual situation, and should not be relied upon as such. You should consult your insurance and legal advisors regarding specific coverage issues. All insurance coverage is subject to the terms, condition, and exclusions of the applicable insurance policies. Marsh cannot provide any assurance that insurance can be obtained for you or for any particular risk.